Join us on 22nd - 25th August 2024
Powderham Castle, Devon

The UK’s Ultimate Family Adventure with Bear Grylls Book Now

Booking Terms & Conditions

  1. The ticket is subject to the rules and regulations of Gone Wild Festivals which may be changed at their discretion.
  2. The Gone Wild Festivals shall not be liable for any loss, damage, cost or expense, except in the case of death or personal injury if due to any negligent act or omission on their part.
  3. Persons attending the event are responsible for their own valuables. Gone Wild Festivals will not be liable for any loss or damage to personal property brought to the venue(s).
  4. Gone Wild Festivals reserves the right to cancel this event at any stage, if deemed necessary in their opinion, or if circumstances arise outside their control. They also reserve the right to alter or change the programme and line-up without prior notification.
  5. Should the event be cancelled or line-up changed, Gone Wild Festivals will not be liable for the payment of any compensation or for any loss of money and/or expenses incurred including any event administration fees.
  6. Tickets shall not be exchanged nor money refunded unless an event is cancelled or postponed.
  7. All those attending the event will need a valid ticket. PLEASE NOTE: anybody under 16 MUST be accompanied by a responsible adult aged 18 or over. Proof of age may be requested upon entry (acceptable forms of ID are a valid passport; valid EU photocard driving licence; a photographic ID card with the National Proof of Age Standards Scheme – PASS – hologram). Tickets should be retained at all times during the event.
  8. Gone Wild Festivals may ask for reasonable proof that the bearer of this ticket has been issued with it in accordance with the rules governing ticket distribution.
  9. Tickets may not be sold, traded, or offered for sale; and may not be used as a prize or for any other promotional or trade purpose by any organisation other than Gone Wild Festivals. Tickets are security printed and individually bar coded. Sale or attempted sale is grounds for seizure or cancellation of this ticket and those trying to use resold or cancelled tickets will be refused entry into the venue. Should this ticket be re-sold or transferred for profit or commercial gain by anyone other than the nominated ticket agents, it will become void and the holder may be refused entry to, or ejected from, the venue(s). Certain venues have additional terms & conditions and these also apply.
  10. No re-admission once you have left the venue.
  11. Gone Wild Festivals reserves the right to refuse anyone entry to the venue at their discretion and any person who fails to comply with instructions from a steward or other person acting on behalf of Gone Wild Festivals may be ejected. In addition anyone found to be causing damage to the venue, the venue infrastructure, causing harm to any other person on site, using threatening, abusive or insulting words or mannerisms, behaving in an illegal, anti social or aggressive manner, if found in possession of any illegal or prohibited item or substance, appearing to be under the influence of alcohol or drugs or in breach of these conditions will be ejected and may be reported to the police.
  12. Gone Wild Festivals will use its right to search all persons and personal property, with bag searches and, potentially, via the use of full body metal detectors. They will refuse admission to, or eject from, the venue, any person who refuses to be searched by a steward or other person acting on their behalf.
  13. As well as items mentioned elsewhere in these terms and conditions the following articles are not permitted within the venue – flags, chairs, knives, fireworks, smoke canisters, Chinese lanterns, golf umbrellas (or other large umbrellas), gas canisters (including aerosols and nitrous oxide), megaphones, air-horns, sound systems, flares, weapons, dangerous or hazardous items, laser devices, glass vessels, cans, poles, selfie-sticks, unauthorised items for trading, including any goods using unauthorised event logos, and any article that might be used as a weapon and / or compromise public safety, including unofficial tabards.
  14. Fires are not permitted anywhere on site outside of controlled fire lighting as activities. Anyone involved with starting a fire or throwing anything onto a fire will be evicted from site.
  15. No food or alcohol is permitted to be taken into the venue, with the exception of personal supplies of water in plastic containers with unbroken seals (up to 500 ml per person). Glass and cans are not permitted.
  16. Do not bring drugs including legal highs to the event, you will be rejected/ejected from the event and may be handed over to the police if found in possession. Sniffer dogs may be in operation.
  17. Alcohol will be on sale in the venue; however Bars at the event will be operating a ‘Challenge 25’ policy. If bar staff feel you look under the age of 25 they will ask you to provide photo ID with proof that you are over the age of 18 (See point 7 for acceptable forms of ID). Security patrols will also operate around the venue.
  18. Unauthorised professional photography or use of professional recording equipment is prohibited and zoom lenses, audio visual or cinematographic devices will not be permitted in to the venue.
  19. Gone Wild Festival will be filmed for live and recorded transmission on any Gone Wild Festival channels, including internet streaming. Ticket holders give their express consent to the use of their actual or simulated likeness in connection with the production, exhibition, advertising or exploitation of any film, video and/or audio recording of this event and/or any element thereof in any/all media throughout the world. They also agree to being filmed by police or security staff for the purposes of helping ensure the security of customers and preventing crime.
  20. It is against the law to smoke in enclosed spaces, this includes Tents. Please observe the signage around the Venue.
  21. No animals will be permitted, other than guide dogs for blind and/or deaf attendees.
  22. WARNINGS – Prolonged exposure to loud noise may cause damage to your hearing. Smoke effects, strobe lighting, lasers and loud noises may be used at this event.
  23. Your legal rights as a consumer are not affected by these terms and conditions.
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