Join us on 22nd - 25th August 2024
Powderham Castle, Devon

The UK’s Ultimate Family Adventure with Bear Grylls – Kids Go Free Book Now

Where’s my Payment Plan Ticket?

Your payment plan ticket will be sent to you on completion of your payment plan. Additionally, you will be able to log into your Gone Wild account to access these once the final payment has been made.   […]

Read More…

Can I change my tickets?

No, once an order has been placed, tickets cannot be changed. Take extra care to make sure you only order the tickets you actually want. […]

Read More…

What if my card expires?

If your card expires you’ll need to wait for an email stating your payment has been rejected. You should then follow the link on that email to update your card details and pay off the due amount, any remaining payments will be debited from your new card. […]

Read More…

Can I cancel my payment plan?

If you decide you no longer wish to attend the event, you can cancel a payment plan in your account or inform us in writing 7 days prior to an upcoming payment date that you wish to cancel your order. We will then cease to take any remaining payments. Please note you will NOT be […]

Read More…

Can I still apply for a carer ticket with a payment plan?

Yes. However, you should only apply for this once your payment plan has finished. Please do not purchase the ticket you wish to be a carer ticket through the payment plan as we will not be able to refund this. The application will be approved in the same way as normal. Once the payment plan […]

Read More…

What if I miss a payment?

Don’t worry if a payment gets declined, you will be sent an email to inform you. This email contains a link and instructions on how to manually pay the outstanding payment and change the card on your payment plan should you need to, which will enable you to make the missed payment, and stay within […]

Read More…

Book 2024 Now
0
    0
    Your Ultimate Family Adventure
    Your cart is empty